We take your privacy very seriously. That is why we have added an extra layer of security to your library account with the addition of unique passwords. Passwords provide extra security by protecting reading history and personally identifiable information.
As of March 28, 2023, you will be given a temporary password for your library account. Your temporary password is the first 3 letters of your last name, in lowercase letters, and the last 4 digits of your phone number. For example, John Doe, with a phone number of 970.999.9999 will be doe9999.
When you log in, you will be prompted to reset your temporary password to a password of your choice. Your password must be at least 6 characters. We strongly encourage you to set up a unique password of mixed characters in order to better protect your personally identifiable information.
Tips for Creating a Unique Password
- Passwords must be 6 to 30 characters in length.
- Passwords can include numbers, letters, or special characters.
- Passwords may not include repetitive sequences or more than two repeating characters. For example 123123 or aaabcd.
- If you try to create a password with repetitive sequences or repeating characters, you will receive a notice that your password has not been updated with guidance for correcting the error.
Why are libraries implementing passwords?
The library profession prioritizes the protection of patron privacy as a core tenant of the Library Bill of Rights. Colorado law also requires that “reasonable steps” be taken to protect personally identifiable information. Implementing passwords for access to patron data is a reasonable step.
Passwords are for more than just keeping patron reading history private. Personally identifiable information such as personal contact information can be more easily accessed without passwords in place – information that has the potential to result in identity theft or other crimes.
Why is this level of security being put in place now?
Colorado law has recently changed such that this level of security is required. There have been dramatic nationwide and worldwide increases in cyber crime, identity theft, and the commodification of personally identifiable information. This level of security is more important now than in the past.
Can I still use my library card if I forget my password?
Yes. You can still use your library card for in-library checkouts at the circulation desk.
How do I reset my password if I don’t have an email address?
If you do not have an email address associated with your library account, you will need to contact library staff to have your password reset.
What happens if I never reset my default password?
You will have a grace period from March 28 through July 31 to reset your default password. After July 31, you will have to contact the library for assistance resetting the password.
What should I do if I need help?
Please contact library staff if you have questions or need assistance. Or let us know here!