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By Tracy Ihnot
09/09/20

The first person to greet you when you walk into a library can directly impact your experience.  Being welcomed with a warm, friendly smile, a display of genuine interest in your needs, and the patience to assist you no matter what the circumstance can be empowering.

If this experience happens often enough, you begin to feel like you belong at the library: like it is yours, like you are home.

Terry Johns had this very special way…

Read the High Country Spotlight Article
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