Delta County Libraries
Position: Library Assistant – Adult Literacy
Location: Delta Library
Hours: Full time = 30 – 36 hours/week
Pay Range: $17.45 – $23.60/hour, with benefits, including sick leave, vacation/holiday leave, retirement options and employee assistance.
Application deadline: Open until filled. Priority will be given to applications received by Monday, March 18, 2024, by 5:00 p.m.

Are you a service-oriented creative-thinker who wants to make a positive impact in the community? Then look no further than this opportunity at Delta County Libraries; where you will join an innovative team that works together to achieve collective goals; where you will play an important role in planning and implementing programs for children; and where you will be encouraged to learn and grow.

How to Apply: Your application should include a cover letter and resume. Please explain or address in your cover letter any experience you have had in working with other cultures. Your references should be professional and work related.

For more information, email Arial Smith, Human Resources Manager, asmith@deltalibraries.org.

The complete job description and application are below.

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Summary
Library Assistant – Adult Literacy provides friendly, knowledgeable, respectful, front-line customer service by performing all duties involved in delivering quality customer service through planning, preparation, and implementation of adult literacy programs; providing readers’ advisory and reference service; conducting technology training for customers; assisting with collection-management activities; and promoting a team atmosphere in the Library and Library District.

Essential Competencies
Customer Orientation: Stays close to patrons. Views the Library District through the eyes of the patron and goes out of way to anticipate and meet patron needs. Continually seeks information and understanding regarding public library trends. Recognizes, respects and addresses the diverse nature of the library’s users and community.

Initiative: Proactively takes action without being prompted.  Identifies customer needs, takes responsibility, and acts on it. Makes things happen.

Learning Agility: Continuously seeks new knowledge. Learns quickly and uses new information effectively. Creates and fosters a culture of interest, curiosity, and learning. Manages the development of one’s own learning and ongoing improvement of skills and knowledge.

Organization Knowledge: Understands the workings of the Library District, its mission, values and vision. Specifically understands the formal and informal policies and structures that govern operations, and knows the essential technologies at the heart of the Library District. Knows “how the place works.”

Positive Impact: Makes positive impressions on those around them.  Personable, self-confident, and generally likable. Optimistic and enthusiastic about what they do. Excitement is contagious. Energizes those around them.

Problem Solving & Decision Making: Identifies problems, solves them, acts decisively, and shows good judgment. Isolates causes from symptoms, and compiles information and alternatives to illuminate problems or issues.  Involves others as appropriate and gathers information from a variety of sources. Finds a balance between studying the problem and solving it.  Readily commits to action and makes decisions that reflect sound judgment.

Team Player: Develops and maintains effective relationships with others to achieve common goals. Works effectively in teams with strong team-building skills and attitudes. Identifies with the larger Library District team and understands role within it. Shares resources, responds to requests from other parts of the Library District, and supports larger Library District agendas as more important than local library or personal goals.

Responsibilities
Public Services, Programming, and Outreach – Adult Literacy Focus: Develops educational programs that help adult learners acquire basic skills by using project management and outcomes-based planning and evaluation tools. Delivers literacy programs to adult learners within the library as well as out in the community. Creates and implements adult literacy curriculum that is responsive to the individual needs of adult learners. Represents the Library District at community outreach events. Assists Communications Coordinator with recruiting adult learners to provide benefit to them, to promote use of library resources, and represent the Library District to the community.

Readers’ Advisory and Reference: Provides readers’ advisory and reference service.

Patron Training: Conducts training for customers, including but not limited to use of the Library’s technology tools.

Collections: Informs Collections Manager about gaps in the collection in order to maintain an appealing, current, and useful collection. Assists with collection inventory and weeding activities.

Circulation: Checks in/out library materials and performs other associated circulation duties using the Library’s ILS (online catalog system), including holds, overdues, item lookups, etc. Exhibits sensitivity to customer needs and emphasizes appropriate customer privacy and confidentiality. Shelves materials returned by customers or left out in various parts of the Library. Routinely conducts shelf-reading activities to maintain an orderly collection. Maintains an orderly public-service desk environment. Performs opening and closing procedures.

Librarianship: Strives for effectiveness and efficiency through clear communication, strong relationships, ethical behavior, and the flexibility to be a leader, team player, and lifelong learner. Attends staff development days and other trainings to acquire new skills and knowledge and to stay current on all information that is pertinent to the Library District. Stays current on trends that impact public libraries, including technology trends.

Promotes Core Library Values: Understands and acts in accordance with the basic values and ethics of library service. Supports intellectual freedom.  Familiar with Colorado Library Law and endorses it. Knows and follows the Library District’s policies and procedures. Understands and adheres to the mission, values, and vision of the Library District.

Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications
Required Education: High school diploma or equivalent.

Required Experience and Abilities: Two (2) years of retail customer service experience. One (1) year of adult programming or tutoring/teaching experience, and the willingness to obtain ESL/EAL or TESOL (or equivalent) certification within one (1) year of hire. Demonstrated excellent customer services skills. Demonstrated excellent verbal and written communication skills. Demonstrated ability to be culturally sensitive. Precise attention to details. Effectively work independently, with teammates and with culturally diverse adult learners. Proficiency in technology, electronic devices, computers, the internet, Microsoft Office Suite, and other office equipment.

Preferred Education: Bachelor’s degree in education or ESL/EAL or TESOL (or equivalent)
certification.

Preferred Experience and Abilities: Two (2) years of library public services and programming/outreach experience. One (1) year experience working with culturally diverse and economically disadvantaged adults.

Work Demands
Must be able to work a flexible schedule, including days, evenings, and weekends. Must be able to travel in and out of the Library District by having, or the ability to obtain, a valid Colorado driver’s license and by having reliable transportation with proof of automobile insurance. Must be able to stand and/or walk for 4 hours or more per day; bend and stretch without limitation; lift up to 35-50 pounds at a time; push a loaded book cart weighing up to 150 pounds. Tolerate dust and mold associated with books.  Walk, stand, sit, type, use hands to finger, handle, or feel objects, reach with hands and arms, talk, listen, see, hear, grasp, pull, bend, and climb. Must submit to and successfully pass a criminal background investigation. Must complete a technology skills assessment and a shelving skills assessment.

Conformance Standards
In the performance of their respective tasks and duties, all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and vendors.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, customers, and organizations.

Position Type, Expected Hours of Work, Supervisory Responsibility
Hourly, 30 – 36 hours, non-exempt, weekdays, evenings, and Saturdays.
Reports to: Library Manager.
Supervises: None.

EEO Statement
Delta County Public Library District is an Equal Opportunity Employer hiring candidates based on their past experience, references, and ability to match the requirements demonstrated in the hiring process. DCPLD does not discriminate based on age, national origin, sex, race, color, pregnancy, religion, genetic information, and sexual or gender orientation.

Revised:  February 2024

For more information, email Arial Smith, Human Resources Manager, asmith@deltalibraries.org.