Library Assistant-Adult Services Emphasis

Delta County Libraries

Position: Library Assistant – Adult Services Emphasis
Location: Cedaredge and Delta Libraries
Hours: 21 hours/week
Starting Pay: $12.36/hour
Application Deadline: Open until filled.

Do you dream of mountain towns, piles of books, and creative projects with interesting people? It all comes together at Cedaredge and Delta libraries. If you listen well, think quickly, enjoy variety, and stay calm under pressure, please submit your application below.

 

Summary
Library Assistant provides excellent library services to all patrons with focus on building patron confidence, adapting to changing patron and library needs, and promoting a team atmosphere in the Library and Library District.

Essential Competencies
Active Listening: Offer full attention when others speak. Listen actively, giving verbal and nonverbal cues of interest. Paraphrase what was said to ensure understanding.

Composure: Maintain emotional control, even under ambiguous or stressful circumstances. Able to demonstrate emotions appropriate to the situation and continue performing steadily and effectively.

Customer Orientation: Stay close to patrons. View the Library District through the eyes of the patron and go out of way to anticipate and meet patron needs. Continually seek information and understanding regarding public library trends.

Integrity: Think and act ethically and honestly. Apply ethical standards of behavior to daily work activities. Take responsibility for actions and foster a work environment where integrity is rewarded.

Learning Agility: Continuously seek new knowledge. Are curious and want to know ‘why’. Learn quickly and use new information effectively. Create and foster a culture of interest, curiosity, and learning.

Organization Knowledge: Understand the workings of the Library District. Specifically, understand the formal and informal policies and structures that govern operations, and know the essential technologies at the heart of the Library District. Know “how the place works.”

Team Player: Are team oriented. Identify with the larger Library District team and understand role within it. Share resources, respond to requests from other parts of the Library District, and support larger library district agendas as more important than local library or personal goals.

Responsibilities
Circulation: Checks in/out materials. Handles renewals, overdues, and fines. Processes holds. Prepares for the courier. Issues new library cards. Takes requests from patrons. Sorts and shelves materials. Uses cash register. Answers the telephone in a courteous and professional manner. Keeps track of supplies and materials needed in the library. Maintains an inviting well-organized library by shelf reading and continual straightening of materials and furniture. Performs all duties involved in opening and closing the library, such as locking/unlocking doors, adjusting lights, heating and air conditioning, emptying the book drop, turning equipment on/off, and other opening and closing procedures specific to each library.

Customer Service: Responds to routine patron inquiries and answers reference, reader’s advisory, and computer help questions. Provides basic instruction on the use of the library catalog. Helps locate materials/information using print collection and/or online resources. Assists patrons with computers, devices, copiers/printers, scanners, and related equipment.

Programs, Outreach, and Events: Plans or assists with library programming, outreach, and events. Maintains a working knowledge of library programs and events. Participates in District-wide programs and events. Creates book or bulletin board displays.

Plans programs for adults, including programs in the library, Summer Reading programs and any other special events that involve adults.

Library Operations: Interacts with patrons, staff, and volunteers in a positive, friendly, courteous, cooperative and professional manner. Works with staff throughout the Library District and works to improve and provide excellent library service to all patrons. Keeps up to date with library procedures and policies. Communicates well and consistently. Works with others to complete assignments. Fills in for other staff in case of absence and is willing to be cross-trained. Contacts the Library Manager or the Assistant District Director or the District Director when there are problem situations. Fills out incident reports. Follows technology maintenance procedures and contacts the Library Manager or Assistant District Director or Technology Coordinator when needed.

Librarianship: Attends staff development days and other trainings to acquire new skills and to stay current on all information that is pertinent to the Library District. Stays current on trends that impact public libraries, including technology trends.

Promotes Core Library Values: Supports intellectual freedom. Familiar with Colorado Library Law and endorses it. Knows and follows the Library District’s policies and procedures.

Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications
Required Education: High School or equivalent.

Preferred Education: Associate’s or Bachelor’s Degree.

Required Experience: Two (2) years or more of previous experience with libraries, schools, or retail customer service; or an equivalent combination. Excellent verbal and written communication skills. Proficiency in technology, electronic devices, computers, the internet, Microsoft Office Suite, and other office equipment.

Physical Requirements
Must be able to work a flexible schedule, including days, evenings, and weekends. Must be able to travel in and out of the Library District. Must be able to stand and/or walk for 4 hours or more per day; bend and stretch without limitation; lift up to 35-50 pounds at a time; push a loaded book cart weighing up to 150 pounds. Tolerate dust and mold associated with books. Walk, stand, sit, type, use hands to finger, handle, or feel objects, reach with hands and arms, talk, listen, see, hear, grasp, pull, bend, and climb. Must submit to and successfully pass a criminal background investigation. Must complete a technology skills assessment and a shelving skills assessment.

Conformance Standards
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and vendors.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, customers, and organizations.

Position Type, Expected Hours of Work, Supervisory Responsibility
Hourly, 14–28 hours per week, non-exempt, $12.36 – $18.00/hour, weekdays, evenings, and Saturdays.
Reports to: Library Manager
Supervises: None

EEO Statement
Delta County Public Library District is an Equal Opportunity Employer hiring candidates based on their past experience, references, and ability to match the requirements demonstrated in the hiring process. DCPLD does not discriminate based on age, national origin, sex, race, color, pregnancy, religion, genetic information, and sexual or gender orientation.

Your application should include a cover letter and resume. Please describe in your cover letter your approach to excellent customer service. Your references should be professional and work related.

For more information, email LaDonna Gunn, Assistant District Director, ldgunn@deltalibraries.org .

Click here to apply for this position.

Revised: April 2018